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Estate Planning Guide

Protecting Your Digital Assets

In today's digital world, your online presence and digital assets may be worth as much as your physical possessions. Here's how to protect them.

Last updated: January 2025 | 14 min read

1. What Are Digital Assets?

Digital assets are any online accounts, electronic files, or digital property that have value—whether financial, sentimental, or practical. As our lives become increasingly digital, these assets can represent a significant portion of your estate.

Financial Digital Assets

  • • Cryptocurrency (Bitcoin, Ethereum, etc.)
  • • NFTs and digital art
  • • Online banking and investment accounts
  • • PayPal, Afterpay balances
  • • Digital business assets
  • • Reward points and airline miles

Personal Digital Assets

  • • Email accounts (Gmail, Outlook)
  • • Social media profiles
  • • Cloud storage (photos, documents)
  • • Digital music and movie libraries
  • • Domain names and websites
  • • Gaming accounts and in-game items

The Growing Value

Australians hold an estimated $2+ billion in cryptocurrency alone. Add in digital photos, online accounts, and other digital property, and the digital portion of estates is growing rapidly—yet most Wills don't adequately address them.

2. Cryptocurrency & Digital Currency

Cryptocurrency presents unique challenges for estate planning because of its decentralised nature. Unlike bank accounts, there's no institution that can grant access to your executor.

The Problem: "Not Your Keys, Not Your Crypto"

Cryptocurrency is controlled by private keys—long strings of characters that prove ownership. Without these keys, your crypto is lost forever. There have been cases of millions of dollars in crypto becoming permanently inaccessible because the keys weren't passed on.

How to Plan for Crypto Inheritance

1. Document Your Holdings

  • • List all cryptocurrencies you own
  • • Note which exchanges or wallets hold them
  • • Record approximate values (for estate planning)

2. Secure Your Access Credentials

  • • Store seed phrases/private keys securely (NOT in your Will)
  • • Consider a hardware wallet for large holdings
  • • Use a secure digital vault that allows inheritance
  • • Keep backup copies in separate secure locations

3. Mention Crypto in Your Will

  • • Reference that you own cryptocurrency
  • • Specify who should receive it
  • • Direct your executor to your secure storage
  • • Consider whether beneficiaries know how to handle crypto

4. Educate Your Executor

  • • Ensure they understand basic crypto concepts
  • • Provide step-by-step instructions for accessing your holdings
  • • Consider appointing a tech-savvy co-executor

Critical Warning

Never put private keys or seed phrases directly in your Will. Wills become public documents after probate. Anyone could see them and steal your crypto. Use a secure, private method instead.

Exchange-Held vs Self-Custody Crypto

Exchange-Held (Coinbase, Binance, etc.)

Executors can contact the exchange with probate documents. Easier to access but relies on the exchange's procedures.

Self-Custody (Hardware/Software Wallet)

More secure, but executors need the private keys. Without them, the crypto is lost forever.

3. Social Media Accounts

Your social media presence may hold significant sentimental value—years of photos, memories, and connections. Each platform handles death differently.

Platform Options Pre-Planning Available
Facebook Memorialise account or delete permanently Yes - Legacy Contact
Instagram Memorialise or remove account No
Google/YouTube Delete or share data with trusted contacts Yes - Inactive Account Manager
Apple ID Access or delete account data Yes - Legacy Contact
Twitter/X Deactivate account No
LinkedIn Memorialise or close account No

Action Steps

  1. Set up Legacy Contacts on Facebook, Google, and Apple now
  2. Document your preferences (memorialise, delete, or download data)
  3. Include instructions in your digital vault for your executor
  4. Consider downloading important photos and posts as backups

4. Digital Photos & Files

For many people, digital photos are their most precious digital assets. Years of family memories stored in the cloud could be lost if not properly planned for.

Cloud Storage Considerations

  • Google Photos/Drive: Use Inactive Account Manager to grant access to a trusted contact after a period of inactivity.
  • iCloud: Set up a Legacy Contact in iOS 15.2+ to grant access after death.
  • Dropbox: No native inheritance feature—share login credentials securely.
  • Microsoft OneDrive: Next of kin can request access with death certificate.

Best Practices

  • Keep a local backup on an external hard drive you can bequeath
  • Set up platform-specific legacy/inheritance features
  • Store access credentials in a secure digital vault
  • Tell your executor where to find your digital photo collections

5. Online Accounts & Subscriptions

The average person has 100+ online accounts. Many of these have financial implications or contain valuable data.

Accounts to Consider

Financial

  • • Online banking
  • • Investment apps
  • • PayPal/Stripe
  • • Afterpay/Zip

Subscriptions

  • • Netflix, Stan, Disney+
  • • Spotify, Apple Music
  • • Software subscriptions
  • • News/magazine subs

Rewards

  • • Frequent flyer points
  • • Hotel rewards
  • • Store loyalty points
  • • Cashback accounts

Points Can Be Worth Thousands

Frequent flyer points, hotel rewards, and credit card points can be worth thousands of dollars. Some programs allow transfer to family members upon death—check the terms and document your accounts.

What Your Executor Will Need to Do

  • Cancel subscriptions to stop ongoing charges
  • Transfer or redeem reward points where possible
  • Close accounts you no longer need
  • Download important data before closing accounts

6. Password Management

Your executor will need access to your accounts, but storing passwords securely is critical. Here's how to balance access with security.

Option 1: Password Manager with Emergency Access

Many password managers (1Password, LastPass, Bitwarden) offer emergency access features. You can designate a trusted person who can request access—after a waiting period you set.

Option 2: Secure Digital Vault

Services like ezyWill's Digital Vault let you store passwords and credentials securely, with the ability to grant access to deputies (trusted people) under specific conditions.

Option 3: Sealed Letter

A sealed letter kept with your Will containing the master password to your password manager. Less secure than digital options, but simple.

Never Do This

  • • Don't put passwords directly in your Will (it's public after probate)
  • • Don't use a single password for everything
  • • Don't write passwords on sticky notes
  • • Don't email passwords to yourself

7. Using a Digital Vault

A digital vault is a secure, encrypted storage solution designed specifically for estate planning. Unlike generic cloud storage, it's built for inheritance.

What to Store in a Digital Vault

  • Cryptocurrency seed phrases/keys
  • Account login credentials
  • Instructions for your executor
  • Important documents (scans)
  • Personal messages to loved ones
  • Funeral wishes
  • Insurance policy details
  • Location of physical documents

ezyWill Digital Vault Features

  • Bank-grade encryption – AES-256, the same used by banks
  • Deputy access – Trusted people can request access when needed
  • Australian hosted – Your data stays in Australia
  • Linked to your Will – Integrated with your estate plan

8. Frequently Asked Questions

Can I include cryptocurrency in my Australian Will?
Yes, you can include cryptocurrency in your Australian Will. However, simply mentioning it isn't enough—your executor needs access to your private keys or seed phrases to transfer the crypto. Store these securely (not in the Will itself) and ensure your executor knows how to access them.
What happens to my social media accounts when I die?
Each platform has different policies. Facebook allows accounts to be memorialised or deleted by a legacy contact. Google has an Inactive Account Manager. Most platforms require proof of death to take action. Plan ahead by setting up legacy contacts where available.
Should I put my passwords in my Will?
No, never put passwords directly in your Will. Wills become public documents after probate. Instead, use a secure password manager with emergency access, a digital vault service, or a sealed letter kept separately from your Will.
Are NFTs and digital art included in my estate?
Yes, NFTs are considered property and form part of your estate. Like cryptocurrency, your executor needs access to the wallet holding the NFTs. Include instructions for accessing your crypto wallets and specify who should receive specific NFTs in your Will.

Secure Your Digital Legacy

Create your Will and store your digital asset information securely in ezyWill's encrypted Digital Vault.